When was the last time you sent a heartfelt thank-you to a customer? See the key word is sent! We as a society has become so dependent on e-mail as a primary form of communication, that writing thank-you notes has become a lost art. Why not make your communications with customers and potential clients so effective that it increases customer loyalty as well as increases sales and profits all the while leaving customers with a overjoyed feeling that you cared enough to think of them?
Send Out Cards, a great source for sending customized greetings and gifts, can help you take the time to send a personalized thank-you to your customers or potential clients. In this current economic climate, companies are focused on sustaining their businesses. Sending heartfelt, appreciative thank-you notes to your clients and potential clients will not only help you sustain your sales, but you may even see an increase in sales and referrals. When clients trust you and feel they are important to you, they continue to do business with your company, and they refer their colleagues, friends and family.
Because of the sincerity, a heartfelt appreciation will be felt by your clients when they open and read your note. Here are Two ways a thank you note can change your business TODAY!
- Personalized thank-you notes will increase customer loyalty - Personalized notes are either completely hand written, or printed with a special note and signature in your own handwriting.
- Personalized thank-you notes will increase stronger referrals for your business - Customers who are satisfied and feel they are important to your business will refer their friends and family members to you. How many of your competitors do you think are sending these types of heartfelt notes? Very few.
Differentiate yourself from your competition by adding inexpensive personal touches like thank-you cards.
Take It Up A Notch
Add photos of your clients with yourself, the company, or recognize the anniversary of their purchase with you. If appropriate, remember their birthday and send a birthday card. Keep a camera handy for photo shots. Include the photo with your card. Personalize the card with a gift like a gift card to a favorite store or a box of brownies to soothe those chocolate urges. Your customers may not remember what you said, or what you did, but they will remember how you made them feel. Make your customers feel appreciated TODAY and see your sales and referrals soar!
Onward and Upward!
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