Changing lives One Card and One Gift at a Time

Monday, September 17, 2012

Relationship Building. No Microwave Required.

Many of us in the world today are striving for something in life.  It may be that scholarship, a degree, job promotion, or seeking a different lifestyle.  Whatever it may be, everyday there is a necessary reason to go the extra mile for what we believe in...after all, what good is a goal if you don't have a dream attached to it right?
Have we become so much of a "microwave society" with sending emails and texts?

Out of all the traditional goals and aspirations, most of us have experienced a set of challenges that might have challenged us in more ways than one.  You have challenges ranging from salt ice, chubby bunny, weight loss, cheeseburger, hot dogs, raw eggs...you get the picture.  While these challenges are fun and very interesting, how do they help you master one of the highest goals in life let alone your business?  This goal is relationship building.

Here are the top 6 ways to master relationship building in your life and business affairs:

1.  Communicate Frequently
Handwritten Thank You Notes
Remember birthdays
Educate Your Clients

2.  Offer Customer Rewards (Referral Program)
Help Them By Referring Them to Others

3.  Hold Special Events
Invite Them to Attend and/or Bring a Friend or Colleague

4.  Listen
Apologize and Clear Things Up
Create Two-Way Communication:  Use Tools like your Web site, E-newsletters, Customer Surveys, Forums and Blogs
Ask for Feedback

5.  Enhance Your Customer Service
Make a List Of People Important To Your Current And Future Success
Identify Relationships That Are The Most Valuable To You

6.  Go Out and Network
Inspire & Motivate Them
Share Your Talents & Resources

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